FAQs

How do I place an order?

You can place your order online through our website. Simply select your meals, choose your delivery date, and check out—it’s that easy!

Are your meals frozen or fresh?

Get Some meals are prepared fresh the day of pickup/delivery.

How do I heat my meals?

*If fresh, heat in the microwave for 1 to 2.5 minutes. Caution: Contents may be hot after heating. Allow to stand for one minute after heating. Stir through and reheat for longer if required. Best to heat the meal for a shorter time and reheat rather than overcook.

 *If frozen, heat in the microwave for 3 to 6 minutes. Caution: Contents may be hot after heating. Allow to stand for one minute after heating. Stir through and reheat for longer if required, stirring every minute or so to ensure even heating.

As an alternative, you can transfer your meal from the plastic tray into an oven safe dish and heat in the oven, or heat on the stove in a non-stick frying pan.

When will my meals be delivered?

We deliver on Sunday. You'll receive a confirmation email with your delivery window after placing your order.

How do I customize a meal plan?

Send us a contact submission through the site and we will get that started with you. We have a dietitian that we will work with to create a plan tailored to your needs. If you already have a dietitian we can work with them.